:root {
    --primary-color: #0F2D61;
  
    --secondary-color: #E34E62;
    --grey: #6E6E6E;
    --back: #F5F5F0;
  
    --fontraj: 'Rajdhani', sans-serif;
    --fontmon: 'Montserrat', sans-serif;
    --fontpop: 'Poppins', sans-serif;

    --font-size-base: 16px;
  }

  /* container fluid  */
@media (min-width: 1300px) {
    .container-fluid {
      max-width: 1300px !important;
    }
  
  }
  
  @media (max-width: 480px) {
    .container-fluid {
      max-width: 360px !important;
    }
  
  }
  
  @media (min-width: 481px) and (max-width: 615px) {
    .container-fluid {
      max-width: 481px !important;
    }
  }
  
  @media (min-width: 616px) and (max-width: 768px) {
    .container-fluid {
      max-width: 500px !important;
    }
  }
  
  @media (min-width: 769px) and (max-width: 900px) {
    .container-fluid {
      max-width: 769px !important;
    }
  
  }
  
  @media (min-width: 901px) and (max-width: 1000px) {
    .container-fluid {
      max-width: 900px !important;
    }
  
  }
  
  @media (min-width: 1001px) and (max-width: 1199px) {
    .container-fluid {
      max-width: 1001px !important;
    }
  
  }
  
  @media (min-width: 1200px) and (max-width: 1299px) {
    .container-fluid {
      max-width: 1200px !important;
    }
  
  }
  

  .navbar-toggler {
    border: none;
}
.navbar-toggler-icon {
    background-image: url("data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 30 30'%3e%3cpath stroke='rgba%280,0,0,0.7%29' stroke-width='2' stroke-linecap='round' stroke-miterlimit='10' d='M4 7h22M4 15h22M4 23h22'/%3e%3c/svg%3e");
}

/* Make mobile menu overlap instead of push content */
@media (max-width: 767.98px) {
    .mobile-menu {
        position: absolute;
        top: 100%; /* right below the navbar */
        right: 0;
        left: 0;
        background: #fff; /* match navbar background */
        z-index: 1000;
        padding: 10px;
        box-shadow: 0 4px 6px rgba(0,0,0,0.1);
    }
    .grievance-logo img{
            width: auto !important;
            height: 40px !important;
            object-fit: contain;
        }
        .track-form-section {
   
    padding-left: 2rem !important;
    padding-right: 2rem !important;
    
}
}


 .grievance-header {
            background-color: #ffffff;
            border-bottom: 1px solid #e0e0e0;
        }

        .grievance-logo img{
            width: auto;
            height: 60px;
            object-fit: contain;
        }

        .grievance-dept-name {
            color: #2c3e50;
            font-weight: 600;
            font-size: 1rem;
        }

        .grievance-btn-outline {
            background-color: transparent;
            border: 2px solid var(--primary-color);
            color: var(--primary-color);
            padding: 8px 20px;
            border-radius: 5px;
            font-weight: 500;
            transition: all 0.3s ease;
        }
       

        .grievance-btn-outline:hover {
             background-color: var(--back);
            border: 2px solid var(--primary-color);
            color: var(--primary-color);
        }

        .grievance-btn-primary {
            background-color: var(--primary-color);
            border: 2px solid var(--primary-color);
            color: white;
            padding: 8px 20px;
            border-radius: 5px;
            font-weight: 500;
            transition: all 0.3s ease;
        }
        .grievance-btn{
            background-color: transparent;
            border: none;
            font-size: 16px;
            font-weight: 500;
             padding: 8px 20px;
        }

        .grievance-btn-primary:hover {
            background-color: var(--primary-color);
            border: 2px solid var(--primary-color);
            color: white;
        }

        .grievance-navbar {
            background-color: var(--primary-color);
            padding: 10px 0;
        }

        .grievance-nav-text {
            color: white;
            font-weight: 500;
            font-size: 1.1rem;
        }

        .grievance-main-section {
            background: white;
           
            padding: 60px 0;
        }

        .grievance-hero-title {
            color: var(--primary-color);
            font-size: 2.2rem;
            font-weight: 600;
            margin-bottom: 20px;
            text-align: center;
        }

        .grievance-hero-subtitle {
            color: black;
            font-size: 1.1rem;
            text-align: center;
            
        }

        .grievance-action-buttons {
            text-align: center;
            margin-bottom: 50px;
        }

        .grievance-guidelines-card {
            background: white;
            border-radius: 10px;
            box-shadow: 0 5px 15px rgba(0,0,0,0.2);
            padding: 40px;
            margin-top: 20px;
        }

        .grievance-guidelines-title {
            color: var(--primary-color);
            font-size: 1.5rem;
            font-weight: 600;
            margin-bottom: 30px;
            text-align: center;
        }

        .grievance-step {
            display: flex;
            align-items: flex-start;
            margin-bottom: 25px;
            padding: 20px;
            background: var(--back);
            border-radius: 12px;
           
            transition: all 0.3s ease;
        }

      

        .grievance-step-number {
            background-color: var(--primary-color);
            color: white;
            width: 35px;
            height: 35px;
            border-radius: 50%;
            display: flex;
            align-items: center;
            justify-content: center;
            font-weight: 600;
            margin-right: 20px;
            flex-shrink: 0;
        }

        .grievance-step-content h6 {
            color: #2c3e50;
            font-weight: 600;
            margin-bottom: 5px;
        }

        .grievance-step-content p {
            color: #5a6c7d;
            margin-bottom: 0;
            font-size: 0.95rem;
        }

        .grievance-btn-lg {
            padding: 12px 30px;
            font-size: 1.1rem;
            border-radius: 6px;
            margin: 0 10px;
            margin-bottom: 2rem;
        }

        @media (max-width: 768px) {
            .grievance-hero-title {
                font-size: 1.8rem;
            }
            
            .grievance-guidelines-card {
                padding: 20px;
            }
            
            .grievance-step {
                flex-direction: column;
                text-align: center;
            }
            
            .grievance-step-number {
                margin-right: 0;
                margin-bottom: 10px;
                align-self: center;
            }
        }



          .complaint-container {
            max-width: 1000px;
            margin: 0 auto;
            padding: 2rem;
            margin-bottom: 6rem;
        }

        .complaint-card {
            background: white;
            border-radius: 8px;
            box-shadow: 0 2px 8px rgba(0,0,0,0.1);
            margin-bottom: 20px;
            overflow: hidden;
        }

        .complaint-anonymous-section {
            background: #e9ecef;
            padding: 20px;
            display: flex;
            align-items: center;
            gap: 12px;
        }

        .complaint-toggle-icon {
            width: 40px;
            height: 24px;
            background: var(--grey);
            border-radius: 12px;
            position: relative;
            cursor: pointer;
            transition: all 0.3s ease;
        }

        .complaint-toggle-icon::after {
            content: '';
            position: absolute;
            width: 20px;
            height: 20px;
            background: white;
            border-radius: 50%;
            top: 2px;
            left: 2px;
            transition: all 0.3s ease;
        }
         .complaint-toggle-icon.active{
            background-color: var(--secondary-color);
         }

        .complaint-toggle-icon.active::after {
            transform: translateX(16px);
        }

        .complaint-anonymous-text h3 {
            font-size: 16px;
            font-weight: 600;
            margin: 0 0 4px 0;
            color: #333;
        }

        .complaint-anonymous-text p {
            font-size: 13px;
            color: #666;
            margin: 0;
        }

        .complaint-section-content {
            padding: 24px;
        }

        .complaint-section-title {
            font-size: 18px;
            font-weight: 600;
            color: #333;
            margin-bottom: 20px;
        }

        .complaint-form-row {
            display: grid;
            grid-template-columns: 1fr 1fr 1fr;
            gap: 16px;
            margin-bottom: 16px;
        }

        .complaint-form-group {
            display: flex;
            flex-direction: column;
        }

        .complaint-form-label {
            font-size: 14px;
            color: #333;
            margin-bottom: 8px;
            font-weight: 500;
        }

        .complaint-required {
            color: #dc3545;
        }

        .complaint-form-control {
            padding: 12px 16px;
            border: 1px solid #ddd;
            border-radius: 6px;
            font-size: 14px;
            background: white;
            transition: border-color 0.2s ease;
        }

        .complaint-form-control:focus {
            outline: none;
            border-color: #007bff;
            box-shadow: 0 0 0 2px rgba(0, 123, 255, 0.25);
        }

        .complaint-form-control::placeholder {
            color: #999;
        }

        .complaint-category-subtitle {
            font-size: 14px;
            color: #666;
            margin-bottom: 16px;
        }

        .complaint-radio-group {
            display: flex;
            flex-direction: column;
            gap: 12px;
        }

        .complaint-radio-item {
            display: flex;
            align-items: center;
            gap: 12px;
            cursor: pointer;
        }

        .complaint-radio {
            width: 18px;
            height: 18px;
            border: 2px solid #ddd;
            border-radius: 50%;
            position: relative;
            flex-shrink: 0;
            transition: border-color 0.2s ease;
        }

        .complaint-radio input {
            position: absolute;
            opacity: 0;
            width: 100%;
            height: 100%;
            margin: 0;
            cursor: pointer;
        }

        .complaint-radio::after {
            content: '';
            position: absolute;
            top: 50%;
            left: 50%;
            width: 8px;
            height: 8px;
            background: #007bff;
            border-radius: 50%;
            transform: translate(-50%, -50%) scale(0);
            transition: transform 0.2s ease;
        }

        .complaint-radio input:checked ~ .complaint-radio::after,
        .complaint-radio:has(input:checked)::after {
            transform: translate(-50%, -50%) scale(1);
        }

        .complaint-radio input:checked ~ .complaint-radio,
        .complaint-radio:has(input:checked) {
            border-color: #007bff;
        }

        .complaint-radio-label {
            font-size: 14px;
            color: #333;
            cursor: pointer;
        }

        .complaint-textarea {
            min-height: 120px;
            resize: vertical;
            font-family: inherit;
        }

        .complaint-file-upload {
            border: 2px dashed #ddd;
            border-radius: 6px;
            padding: 40px 20px;
            text-align: center;
            background: #f8f9fa;
            margin-bottom: 8px;
            cursor: pointer;
            transition: border-color 0.2s ease;
        }

        .complaint-file-upload:hover {
            border-color: #007bff;
        }

        .complaint-file-upload input {
            position: absolute;
            opacity: 0;
            width: 100%;
            height: 100%;
            cursor: pointer;
        }

        .complaint-file-upload-icon {
            font-size: 24px;
            color: #666;
            margin-bottom: 8px;
        }

        .complaint-file-upload-text {
            font-size: 14px;
            color: #666;
        }

        .complaint-file-info {
            font-size: 12px;
            color: #999;
        }

        .complaint-legal-text {
            text-align: center;
            margin: 24px 0;
            font-size: 14px;
            color: #666;
        }

        .complaint-unique-ticket {
            color: var(--secondary-color);
            font-weight: 600;
        }

        .complaint-submit-btn {
            background: var(--secondary-color);
            color: white;
            border: none;
            padding: 14px 40px;
            border-radius: 6px;
            font-size: 16px;
            font-weight: 500;
            cursor: pointer;
            transition: background-color 0.2s ease;
            display: block;
            margin: 0 auto;
        }

        .complaint-submit-btn:hover {
            background: var(--secondary-color);
        }
         .complaint-submit-btn:active {
            transform: translateY(1px);
        }

        .complaint-personal-info {
            transition: all 0.3s ease;
            overflow: hidden;
            max-height: 1000px;
            opacity: 1;
        }

        .complaint-personal-info.complaint-hidden {
            max-height: 0;
            opacity: 0;
            margin-bottom: 0;
        }

        @media (max-width: 768px) {
            .complaint-form-row {
                grid-template-columns: 1fr;
            }
            
            body {
                padding: 10px;
            }
        }


        .track-container {
            max-width: 600px;
            margin: 0 auto;
            margin-bottom: 6rem;
        }

        .track-form-section {
            background: white;
            padding: 30px;
            border-radius: 8px;
            padding-left: 6rem;
            padding-right: 6rem;
            margin-bottom: 20px;
           
        }

        .track-input-group {
            margin-bottom: 20px;
        }

        .track-label {
            font-size: 14px;
            font-weight: 500;
            color: #333;
            margin-bottom: 8px;
            display: block;
        }

        .track-input {
            width: 100%;
            
            height: 40px;
            border: 2px solid #ddd;
            border-radius: 4px;
            padding: 0 12px;
            font-size: 14px;
            margin: 0 auto;
            display: block;
        }

        .track-input:focus {
            outline: none;
            border-color: var(--secondary-color);
            box-shadow: 0 0 0 2px rgba(231, 76, 60, 0.2);
        }

        .track-btn {
            background-color: var(--secondary-color);
            color: white;
            width: 100%;
            border: none;
            padding: 10px 40px;
            border-radius: 4px;
            font-size: 16px;
            font-weight: 500;
            cursor: pointer;
            transition: background-color 0.2s ease;
        }

        .track-btn:hover {
            background-color: var(--secondary-color);
        }

        .track-btn:active {
            transform: translateY(1px);
        }

        .track-search-icon {
            margin-right: 8px;
        }

        .track-info-section {
            background: white;
            padding: 25px;
            border-radius: 8px;
            box-shadow: 0 2px 4px rgba(0,0,0,0.2);
        }

        .track-info-title {
            font-size: 18px;
            font-weight: 600;
            color: #333;
            margin-bottom: 20px;
        }

        .track-info-list {
            list-style: none;
            padding: 0;
            margin: 0;
        }

        .track-info-item {
            padding: 8px 0;
            color: #555;
            font-size: 14px;
            line-height: 1.5;
        }

        .track-info-item::before {
            content: "•";
            color: var(--primary-color);
            font-weight: bold;
            display: inline-block;
            width: 1em;
            margin-right: 8px;
        }

        .track-code {
            font-family: 'Courier New', monospace;
            background-color: #f8f9fa;
            padding: 2px 6px;
            border-radius: 3px;
            font-size: 13px;
        }

         /* Status Card Styles */
      .status-card {
        background: white;
        border-radius: 15px;
        padding: 30px;
        margin: 30px 0;
        box-shadow: 0 10px 30px rgba(0,0,0,0.1);
        
      }

      .status-header {
        display: flex;
        justify-content: space-between;
        align-items: center;
        margin-bottom: 20px;
        flex-wrap: wrap;
        gap: 15px;
      }

      .status-title {
        font-family: 'Rajdhani', sans-serif;
        font-size: 1.5rem;
        font-weight: 600;
        margin: 0;
        color: #333;
      }

      .status-badge {
        padding: 8px 16px;
        border-radius: 20px;
        font-size: 0.9rem;
        font-weight: 600;
        text-transform: uppercase;
      }

      .status-submitted { background: #e3f2fd; color: #1976d2; }
      .status-in-review { background: #fff3e0; color: #f57c00; }
      .status-resolved { background: #e8f5e8; color: #388e3c; }
      .status-rejected { background: #ffebee; color: #d32f2f; }

      .status-details {
        display: grid;
        grid-template-columns: repeat(auto-fit, minmax(250px, 1fr));
        gap: 20px;
        margin-bottom: 20px;
      }

      .detail-item {
        padding: 15px;
        background: #f8f9fa;
        border-radius: 8px;
      }

      .detail-label {
        font-weight: 600;
        color: #666;
        font-size: 0.9rem;
        margin-bottom: 5px;
      }

      .detail-value {
        color: #333;
        font-size: 1rem;
      }

      .status-timeline {
        border-top: 1px solid #e9ecef;
        padding-top: 20px;
      }

      .timeline-title {
        font-weight: 600;
        margin-bottom: 15px;
        color: #333;
      }

      .timeline-item {
        display: flex;
        align-items: center;
        gap: 15px;
        padding: 10px 0;
        border-left: 2px solid #e9ecef;
        padding-left: 20px;
        margin-left: 10px;
        position: relative;
      }

      .timeline-item::before {
        content: '';
        width: 12px;
        height: 12px;
        background: #28a745;
        border-radius: 50%;
        position: absolute;
        left: -7px;
      }

      .timeline-item.inactive::before {
        background: #e9ecef;
      }

      .timeline-date {
        font-size: 0.9rem;
        color: #666;
        min-width: 100px;
      }

      .timeline-status {
        font-weight: 500;
        color: #333;
      }

      /* Error Message Styles */
      .error-message {
        background: #ffebee;
        color: #d32f2f;
        padding: 20px;
        border-radius: 12px;
        margin: 20px 0;
        text-align: center;
        
      }

      .error-title {
        font-weight: 600;
        margin-bottom: 8px;
      }

      .error-description {
        margin: 0;
        opacity: 0.8;
      }

      .hidden {
        display: none;
      }